Hello, Community! I’m happy to report that the alert, on-call, and incident response features are now easier to access than ever before in Jira Service Management Cloud. Thanks to reducing clicks a...
While Jira admins handle various important tasks, we know that a few of those jobs to be done may include: Customizing workflows to fit your team’s needs Ensuring the security of externa...
Happy Wednesday Everyone! The first year I attended the Atlassian Summit Team, I built an agenda entirely of sessions and I didn't plan any time for simply exploring the Expo Hall and all of the ve...
Hello, Atlassian Community 👋 We're thrilled to announce the launch of our Early Access Program for Multiple Help Centers in Jira Service Management. This new capability will allow you to create an...
We’ve been working hard behind the scenes to enhance the way Jira Service Management (JSM) admins manage large numbers of customers and organizations. Efficiently handling customer permissions for ...
Hi 👋 team, Kristen here, PM on Confluence Permissions. We are excited to announce that now, admins will be able to Manage space access in bulk. Admins will be able to add a user or group to all ...
Hello Atlassian Community 👋 As we continue to drive innovation with AI in Jira Service Management, we're thrilled to announce our latest capabilities designed to enrich the experiences of support ...
We’re excited to launch a much requested Customer Service feature in Jira Service Management: Products and entitlements. This feature is designed to help you tailor support experiences to the specifi...
👋 Hey, Confluence Community! We’ve got exciting news. The early-access program for our brand new feature, Company Hub, is now open for enrollment. Company Hub allows you to customize a beautif...
Hello Community! 👋 For those who joined us in New York City, Munich, or London for Team Tour: High Velocity, the Jira Service Management team really enjoyed being able to meet you in person and shar...
Introduction This article introduces technical debt and establishes a working definition for it. Then, it presents the idea of developer joy and how a happier developer is more productive. Finally,...
Hi Confluence admins, John here with an update: we've added the ability for you to update your Confluence's site's indexing language without requiring the help of the Atlassian s...
Feedback is universally intimidating – for the giver and the recipient – but we all need to get comfortable with it in order to grow, personally and professionally. The problem is, ineffective meth...
Finding your work is now even easier on Jira Mobile. We've heard the feedback that finding your work on Jira Mobile hasn't always been easy, so we've implemented some changes to fix it. Inst...
Tick, Tock, Tick, Tock… Can you hear it? The countdown is on, with just one week remaining until the much-anticipated Team '24 event! We're Team Open Source Consulting, your go-to Atlassian partner...