Wish to find, list duplicate fields within Jira. Bonus would be field id... how best to accomplish this from the Project Admin role. THNX
Hi, we would like to make the life of requesters in our Service Portal easier by providing the possibility to use the values of a former submitted form. In detail: 1. User has created a ticket via...
The critical vulnerability CVE-2024-31497 affecting PuTTY (including Pageant) versions 0.68 to 0.80 was disclosed on April 12, 2024, alongside the release of PuTTY tools version 0.81, which addresses...
How to show and hide custom fields based on other custom field selection??
I'm currently grappling with determining the optimal approach to tackle a rather multifaceted project. The task at hand involves the overhaul of our audiovisual systems across various facilities. Thi...
If a user changes the priority of an issue from either P1 or P2 to a different level, alert someone about the modification.
I am looking for ways to migrate the data from our current ServiceNow instance to JSM, I am wondering if anyone had good experience and can elaborate on a step by step process. Did anyone use ...
I have noticed that when I leave SourceTree open for a while on my Mac, I get a lot of SSH processes eating up CPU. Has anyone seen this? How can I fix it?
Ever since we transitioned to Single Sign-On (SSO), new users are no longer automatically enrolled in our "jira-users" and "confluence-users" groups. Instead, they are included in groups synchronized...
I just migrated our queues from Halp to Jira Service Management. Now, when a new issue is raised from a request form, I see this error message: "We received this error from your project: " "Yo...
...atch to the look up table the case and EVERYTHING has to match. (understanding typos will happen with free text we have an exception path for this if they are a true typo) but looking to fix the bulk o...
In Tempo,under Manage Staff, is there a way to sort by name or Team membership that I am missing? Our IT team adds people and then I assign team. It is difficult to find people who need to be added...
We have added a custom date field to capture the Bug identified date. Now we would like to create a dashboard showing the Bugs identified by month using Custom date field. All the dashboards or gadge...
Any template I edit that has an Attachments panel, or page I create based on a template that has an Attachments panel, is showing like this. Yesterday everything was fine. Today not so much. Tried si...
Hello everyone, During my Monday Coffee report, I delved into the Early Access Program (EAP) of the AI Agent feature within JSM, sparking a deeper reflection on the subject. Consequently, I'm initia...