I have scoured everything I can search for to find this stupid thing and I am at my wit's end. I am trying to set up automation so that the idShort number is included in the subject line of an email...
Last Friday morning I had my normal Trello board that had cards in various stages of aging. But Friday afternoon when I opened up the board ALL my cards were white..... none were aged at all.&n...
Hi, I want to use an external service to be able to upload a file to a specific field. Afaik REST API Version 0 has an endpoint to do this but not through an external service as it is not capa...
The team would set the "Due Date" field and status to recurring for specific issue type tickets. An automation would notify on quarterly basis every year that the report is due in 30 days. Take for ...
Project management success relies heavily on the ability to analyze and visualize workflow efficiencies accurately. Integrating Jira with a powerful analytics tool like EazyBI can significantly exten...
Below are log events from Jira when the error occurred: 2024-05-06 09:24:14,860-0400 https-openssl-nio-443-exec-20 url: /plugins/servlet/oidc/initiate-login; user: [username] WARN [username] 564x75x...
Hello, I need to create an RTM report that shows traceability for the following hierarchy: Requirement->Story->Zephyr Test Case->Test Result->Bug(if any) Zephyr only seems to generate r...
When an issue has been resolved/canceled and someone happens to add a comment to it, the assignee is not notified due to it being closed. I wanted to create an automation to generate a comment which ...
Hi, Has anyone been able to get transparency to work. In a different post, I've read that we can just use SVG, but this does not work. I've tried both SVG and PNG with transparent backgrounds, but t...
I am working on a piece of automation that will set a custom date field when a ticket transitions to a certain status. The automation would take a number field (Quoted Turnaround Time, in days), add...
Hello everyone I need you to find automation solution for Epics, so that "original estimate" field will be based on sum of all tasks estimation inside the epic. Eg. "Epic Test" has Task #1 with 1 ...
I am trying to use custom css on my confluence space and when adding anything or even adding a link to a blank stylesheet the navbar completely loses its formatting. This only happens on one of my sp...
Hello Atlassian Community! Our technicians are trying to delete an attached form in a Jira Service Management ticket but the "Delete" option is greyed out. As an example, a technician needed to cha...
Hello, When I am changing my email address, i receive the email confirmation and follow the link. The link then asks me for the password but displays the new email address I have entered. ...
I reopened this support ticket but have not received a response in weeks, please resolve https://ecosystem.atlassian.net/servicedesk/customer/portal/34/ECOHELP-37682