Hi all, My team and I use Jira for managing event planning for our university department. Many of our events happen 1-2 times per year, at the same time every year. The tasks within each eve...
Good afternoon, I have integrated the support widget in several different portals, I would need to know how to configure the widget to be able to know from which site the supports that users write a...
Hello, We use JSM to work escalation related tickets. When a person submits a ticket, we have a field set as "mandatory", and the submitter only has two options to choose from. The way ours is...
Good afternoon, I have integrated the widget for ticket creation and I would need to connect it with SAML, so that the User field appears complete with the user who is logged in on the platform wher...
Upgraded from Jira Prem to Jira Cloud, which means our API calls needed to be upgraded. In Jira Prem we are able to query the summary like this: https://jirawebsiteaddress.net/rest/api/3/searc...
I'm looking for a more standardized way to report on the total time an issue has been in a particular status. IE, how long did it spend in "In Progress" over it's lifecycle. I've written custom fiel...
I am trying to set up an automation in Confluence in which, when a page is updated, an automated notification is sent listing: Which page (title and URL) was changed Who made the change A summary...
I want the user experience to be easy fast and very much a place where customers come repeatedly and want to come back and research and buy the products as well as use the CRM solutions to star...
Dear Community, I have created a custom screen for change requestion to capture the reason for rejection. I have added this screen in workflow transition to Rejected. But I am not getting a screen ...
Hello everyone my name is Jojo. Im brand new to the community and I'm happy to be on the kudos board. Anyway, I hope to meet lots of new people and make some great connection
Can you create a child task that's attached to a parent but shows directly in the Sprint under tasks rather than embedded in the parent task?
Hi Community Leaders! Shaun here from the Jira Service Management product marketing team. I’m inviting you all to ask us anything about incident management in Jira Service Management. We’ll an...
Hi, I hope you and your family are doing well. I am new here on this website and community group as well and I need your kind support. I am looking for a basic free Jira training and exam later. Ca...
Hello, I don't see the page status. How can I enable them?
I have a user that attempted to enter a call back phone number into the Details portion of an issue being created and I watched live as the number disappeared. He tried several ways of doing it, 123-...